Unified Privacy Policy (Website + App + Membership)**
Effective Date: 10.01.2025
Last Updated: 10.01.2025
1. Introduction
Life on the A List (“Life on the A List,” “LOTAL,” “we,” “our,” or “us”) is committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy describes how we collect, use, store, and share information when you:
visit our website
use the Life on the A List mobile app
join as an Insider (free user) or Member (paid user)
access workshops, community discussions, meditations, or tools
interact with our services, emails, or support team
By using any of our Services, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We collect personal information to provide and improve our Services. The information we collect falls into three categories:
a. Information You Provide Directly
This may include:
Name, email address, and account credentials
Payment information (processed through secure third-party processors)
Profile details, including your chosen username or alias within the member community
Information shared in forms, surveys, support inquiries, or event registrations
Content you post within the community or workshops (text, comments, uploads)
You choose what you share. Sensitive information should only be shared at your discretion.
b. Information Collected Automatically (Website + App)
We automatically collect certain information to maintain functionality and improve performance, including:
IP address and general location data
Device type, operating system, and browser type
App activity such as screen views, feature usage, crashes, and performance logs
Website analytics (via Kajabi analytics tools, Google Analytics, or similar)
Cookies, pixels, or similar tracking technologies to maintain login sessions and enhance user experience
The App may collect additional device-related data required for functionality, such as:
App version
Push notification tokens (if enabled)
Device settings that affect app performance (e.g., permissions granted or denied)
We do not track your real-time location or use GPS data.
c. Payment & Transaction Information
All payments are handled by secure third-party processors such as Stripe, PayPal, Kajabi Payments, or App Store / Google Play billing systems.
We do not store your full credit card number or financial details.
3. How We Use Your Information
We use your information to support and enhance your experience with Life on the A List, including:
Processing membership purchases, renewals, and account management
Providing access to workshops, meditations, resources, and community features
Personalizing your user experience
Sending essential communications (e.g., receipts, account notices, updates, event reminders)
Sending optional newsletters or marketing communications (you may opt out at any time)
Improving website and app functionality through analytics
Maintaining platform safety, security, and integrity
Complying with legal and regulatory obligations
We do not sell, rent, or trade your personal information. Ever.
4. Data Sharing with Third Parties
We share information only with trusted service providers necessary to operate our platform or fulfill essential business functions. These may include:
Kajabi (membership + website hosting)
Stripe / PayPal / Kajabi Payments (transaction processing)
ConvertKit or similar email service providers
Printify (merch order fulfillment, if applicable)
App Store / Google Play for mobile app distribution
Analytics providers
Customer support tools
All providers are contractually obligated to protect your data and comply with applicable privacy laws.
We may disclose information:
to comply with the law
to respond to lawful government or court requests
to protect our rights, property, or users
in the event of a business transfer, merger, or acquisition
We do not share your community content with advertisers or external marketing partners.
5. Cookies, Tracking, & App Permissions
Cookies and pixels are used for:
essential functionality
analytics
remembering login sessions
supporting membership access
App permissions (such as notifications or media access) are optional and can be adjusted in your device settings.
Disabling cookies may affect certain features.
6. Data Security
We use appropriate technical and organizational measures to protect your personal information, including encryption, secure hosting environments, and restricted access controls.
However, no digital platform is completely secure. By using our Services, you acknowledge that no system can guarantee 100% protection.
If a data incident occurs, we will follow applicable legal requirements regarding notification.
7. Member Privacy & Community Controls
To protect your privacy:
Members may create a username or alias separate from their real name.
Community content is visible only to registered Insiders and Members.
We do not index community content on search engines.
We do not sell or share member data with advertisers or external organizations.
You are responsible for the information you choose to share publicly within the community.
We reserve the right to remove posts that violate community guidelines or expose sensitive information.
8. Your Rights
Depending on your location and applicable privacy laws (such as GDPR or CCPA), you may have the right to:
Access the personal data we hold about you
Correct or update your information
Request deletion of your data (subject to legal retention requirements)
Opt out of marketing communications
Request data portability
Limit or object to certain types of processing
Withdraw consent where applicable
To make a privacy request, contact us at:
📧 sophie@lifeonthealist.com
We may need to verify your identity before processing your request.
9. Data Retention
We retain personal data only as long as necessary to:
provide our Services
comply with legal and financial recordkeeping requirements
maintain account history and membership records
support security, fraud prevention, and operational needs
When data is no longer needed, it will be securely deleted or anonymized.
10. Children’s Privacy
Life on the A List is intended for adults aged 18 and older.
We do not knowingly collect or store personal information from children under 13.
If we learn that a child has provided personal data, we will delete it promptly.
11. International Users
If you access our Services from outside the United States, you consent to the transfer and processing of your data in the U.S., which may have different privacy protections than your country of residence.
12. Meditation Safety, App Use, and Wellness Content Disclaimer
Some audio content—including Minivan Meditations and guided relaxations—may reduce awareness or encourage closing your eyes.
By using these features, you affirm that you will:
only participate when your vehicle is parked safely, turned off, and secure
not use guided meditations while driving or operating machinery
use wellness content in appropriate, distraction-free environments
LOTAL is not responsible for unsafe or improper use of meditation or audio guidance.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically. The latest version will be posted with a revised Effective Date. Continued use of our Services after any update constitutes acceptance of the updated policy.
14. Contact Us
For questions or privacy-related requests:
Life on the A List
📧 Email: sophie@lifeonthealist.com
🌐 Website: www.lifeonthealist.com